Humae for Healthcare CX

Deliver faster answers, empathetic automation, and real human connection. Humae blends advanced AI with healthcare-trained human expertise—helping clinics, hospitals, and care teams cut response times, ease staff burden, and build trust with patients.

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Futuristic human hand and AI circuitry merging in a glowing, trust-evoking composition symbolizing human-centered AI, empathetic automation, and human-AI collaboration.

Experience Human-Centered AI

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Features that build trust

Human-centered AI for exceptional customer experience

Our hybrid platform blends automation with genuine human care, so your customers always feel heard. Empower your team with empathy-driven AI, seamless integrations, and transparent insights—all designed for trust-heavy industries.

Trust Score Metrics: Publish our methodology—including emotional state change, handoff rates, and agent-override frequency—for transparency and measurable trust.
HIL Guardrails: Developer tools to set escalation triggers—like 80% frustration or liability queries—keeping humans in the loop when it matters most.
Cross-Channel Consistency: Ensure an empathetic, trustworthy tone across voice, chat, and email—your brand feels human everywhere.
Language Expansion: Prioritizing Spanish, French, and German for emotion recognition and generation—making empathy accessible to more customers.
Hybrid Automation: Blend AI efficiency with human empathy—automate with care, escalate to people when it matters most.
Real Human Support: Seamlessly connect customers to caring, qualified people—no endless loops, just real help when needed.
Empathetic AI Conversations: AI that listens, understands tone, and responds with authentic empathy to build lasting trust.
Seamless Integration: Plug into your workflows, CRMs, and favorite tools—no disruption, just easy, secure adoption.
Transparent Analytics: See what's working with clear, honest insights—track impact, prove value, and make better decisions.

Industry Impact

How Human-Centered AI Transforms Critical Industries

We blend automation with empathy to solve real problems in trust-heavy fields.
See how our hybrid AI + human approach makes a difference in healthcare, telecom, and fintech.

Healthcare

The Challenge

Patients often feel unheard and anxious during automated interactions.

Our Solution

Hybrid AI + human support delivers fast answers and real care when it matters most.

The Outcome

Greater trust, improved satisfaction, and better health outcomes.

Telecom

The Challenge

Customers get trapped in endless menus.
Frustration and churn follow.

Our Solution

Conversational AI hands off to real agents seamlessly.
Issues get resolved with empathy and speed.

The Outcome

Higher satisfaction, loyalty, and lower support costs.

Fintech

The Challenge

Users worry about security.
Automated services lack personal connection.

Our Solution

We blend AI precision with human reassurance.
Secure, transparent financial experiences.

The Outcome

More trust, stronger compliance, and higher retention.

Humae is built on a simple vision: AI should not just be intelligent — it should be human.

We’re entering an era where technology isn’t a tool that replaces people but a partner that understands, collaborates, and empathizes.

Our mission is to create AI systems and humanoid technologies that think fast but feel deeply, blending intelligence with emotion, context, and human values. This isn’t about mimicking humanity — it’s about honoring it.

Whether in software or physical form — humanoids, embodied AI, or next-generation interaction layers — our technology is designed for people first. It learns, listens, and responds with empathy, bridging the gap between machine precision and genuine human connection.

This philosophy isn’t tied to time. It’s a principle that will always guide how AI and humans coexist — amplifying human strengths, never replacing them. We’re shaping a future where every machine carries a heartbeat of understanding.

Abstract illustration of a humanoid AI silhouette and a human hand reaching toward each other, glowing with a soft, empathetic light. The background blends digital lines and organic curves to symbolize human-AI collaboration.

Our technology bridges the gap between machine precision and genuine human connection, learning and responding with empathy at every step.

Not Just Intelligent — Human. A timeless standard for trust, empathy, and collaboration between humans and AI.

Our Human-Centric Vision

Humae is built on a simple but powerful belief: AI can’t replace human empathy — but it can work closely with humans to amplify it.

At the heart of our platform is the human touch — emotion, context, and true understanding. We’re dedicated to bridging the gap between cold automation and warm human interaction, envisioning a world where technology supports, not supplants, authentic connection.

For the next 50 years and beyond, we see human-AI collaboration as a partnership: empowering people, amplifying empathy, and building trust at every touchpoint.

Key Technology Pillars

Multimodal Intelligence
Blending text, voice, and vision for richer understanding.
Emotion Recognition
Understanding emotion to respond with empathy and care.
Digital Twins
Personalized, secure digital representations for every user.
Agentic AI
Autonomous agents that act in harmony with human goals.

As technology grows, empathy must grow with it — not be replaced.

Our platform ensures AI augments, not replaces, human connection. Whether in healthcare, telecom, or fintech, we make technology feel human, so every interaction builds trust, not distance.

Frequently Asked Questions

: Human-centered AI blends automation with authentic human interaction. Our platform ensures that technology supports meaningful, empathetic experiences—so every customer feels truly heard and valued.
: Integration is simple and flexible. We provide robust APIs, pre-built connectors for popular platforms, and hands-on support from onboarding specialists—so you can get up and running quickly, with minimal disruption to your workflows.
: We guide you through every step: discovery and requirements, platform configuration, integration, and team training. Dedicated onboarding specialists ensure a smooth rollout, with clear timelines and minimal disruption to your operations.
: We safeguard your data with enterprise-grade encryption, continuous monitoring, and full compliance with privacy standards like GDPR and SOC 2. Your information is never shared or used without your explicit consent.
: We offer a 99.9% uptime SLA for all enterprise customers. Our platform is architected for reliability, with real-time monitoring and responsive support to ensure your services are always available when you need them.
: Our pricing is tailored to your needs. For full details, please contact us for a personalized quote and to discuss the best plan for your business.
: Our solution is designed for businesses in telecom, customer support, healthcare, and any industry where trust and empathy are critical. Teams focused on customer experience, operations, and digital transformation see the greatest impact.
: Human-in-the-loop means real experts review and support complex or sensitive AI interactions. This ensures every decision is made with human context and empathy, increasing accuracy, reliability, and trust in the outcome.

Privacy & Compliance

Your trust is our highest priority. We are deeply committed to safeguarding your data and upholding the world’s most rigorous privacy, security, and compliance standards.

GDPR Compliant We strictly adhere to the General Data Protection Regulation, ensuring your data privacy rights are always respected and protected.
SOC 2 Certified Our infrastructure is independently audited and certified to meet SOC 2 standards for security, availability, and confidentiality.
End-to-End Encryption Your data is protected in transit and at rest with robust, industry-leading encryption protocols.
Transparent Data Practices We are open about how your data is used. You have full control, including data export and deletion at any time.

We continually review our practices and evolve our platform to stay ahead of emerging privacy and security standards.

Future-Proof Checklist for Humae.ai

A premium roadmap to human-centered, trustworthy AI. See where we’re at — and what’s around the corner.

Hybrid AI + Human Support
Live human-in-the-loop, seamless handoffs, and empathetic automation available today. Now
Empathetic AI Conversations
Emotion recognition, adaptive tone, and context-aware dialogue active in production. Now
Seamless Integrations
Plug-and-play with leading CRMs, telecom, and healthcare platforms. API-first approach. Now
Transparent Analytics
Real-time reporting, trust scores, and full audit trails empower compliance and insight. Now
Human-Grade Agentic AI (In Progress, 2026)
Next-gen digital twins with personality, ethics, and memory are actively in development for projected release in 2026. In Progress
Voice, Gesture & Emotion Sync (2026)
Multimodal empathy: pilot support for real-time voice, gesture, and emotion expression is scheduled for 2026. Planned 2026
Ethical AI & Compliance Upgrades (In Progress, 2026)
Enhanced privacy, bias auditing, and transparent governance framework are in active development and targeted for 2026. In Progress

humae.ai/factory – The Cognitive Copilot for Industry 5.0

Humae Factory is an intelligent AI copilot that helps factories predict failures, optimize uptime, and empower their teams. Designed for Industry 5.0, it unites human intuition with machine foresight to keep production running smoothly.

Stop Downtime Before It Starts
Unplanned downtime costs manufacturers thousands per hour. Data is scattered, systems are reactive, and skilled operators are stretched thin. Humae Factory solves this by turning machine data into real-time intelligence. Using vibration, temperature, and runtime signals, it predicts issues before they cause breakdowns—and explains why they’re happening.
Instant Insights & Proactive Maintenance
Through a simple dashboard and conversational interface, teams can ask, “How’s Line 3 performing?” and get instant insights. Smart work orders, automated reports, and anomaly alerts make maintenance proactive instead of reactive.
Measurable Results for Every Plant
Built for small and mid-size manufacturers, Humae Factory delivers measurable results: up to 30% fewer breakdowns, 20% longer equipment life, and $50K–$200K annual savings per plant. Secure, edge-ready, and compatible with existing sensors, it grows with your operation.
Edge-Ready Guarantee
Predictive models run fully on-site—no cloud needed for critical operations. This ensures ultra-low latency, data sovereignty, and compliance with strict regulatory or privacy requirements.
Protocol Compatibility
Supports industry-standard protocols for seamless integration: Modbus, OPC UA, MTConnect, and more—connecting to your machines, PLCs, and shop floor data sources.

Get Early Access No credit card required

30% Fewer Breakdowns

20% Longer Equipment Life

$50K–$200K Saved

Conceptual illustration of a smart factory dashboard interface: digital machine data, performance graphs, real-time alerts, and a conversational AI panel, blending human and machine elements in a modern, clean, Industry 5.0 style.

More uptime. Less firefighting. Smarter factories — powered by Humae AI.